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Training

As a newcomer to the travel industry there are certain skills that you or your staff need. We will provide up to 5 days training at our Training Centre in Burslem, which will include the following:

Selling skills
The travel market place, tour operating versus retailing
Product knowledge
Customer service
Cruise selling
Front and back office system
Operational and admin compliance
Steps to successful management
Foreign exchange

Elements of training may change in accordance with legislation or trading patterns.