Freedom Travel Consortium

Support

Once you are accepted as a member of The Freedom travel agent's Consortium, the support centre based in Stoke on Trent will guide you through the initial start up process and will make the transition as smooth as possible. A site visit will be organised by our technology provider to establish that all the necessary pre-installation requirements are in place. During these visits your individual agency requirements will be discussed to ensure that you receive the package that is most relevant to your business. The support team will also ensure that the ABTA application is processed as quickly as possible enabling us to arrange your tour operator passwords.

Our office is staffed by an experienced team, dedicated to Freedom members – we will be on call to answer every little query you have as you approach 'go live'.

Full and comprehensive training is provided free of charge in our Burslem training centre where you will learn about the company, the systems and the exciting opportunities available to your business. And there is always a friendly voice available for help whenever it is required

 

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