Peace Of Mind

How will Brexit affect my holiday?

Many of our customers are already booking their travel plans for 2019, and have questions about what might happen after 29 March 2019 when the UK leaves the European Union (EU).

The political process is still on-going and we don’t yet know the final outcome, however there have been some reassurances recently around flights and visas and these are reflected in the ABTA Brexit advice for travellers page.

Customer Q&As

I’ve booked a holiday for this year – will it still go ahead?

If the EU and the UK government reach a deal on Brexit, there will be a two year transition period. That means nothing changes until 31 December 2020.

Even in a no-deal scenario, both the UK authorities the European Commission has said flights to and from the UK will operate as normal so we are confident that Freedom Travel Group will be able to offer all our package holidays as planned.

Do I need to get a new passport following the Brexit vote?

No. However, if you’re planning on travelling to Europe after 29 March 2019, you might need to renew your passport earlier than planned.

Before you travel, please use this tool to check you have enough time left on your UK passport. For further details on the rules for passports and the countries affected, please visit the Passport rules for travel to Europe page.

Will I need a visa to travel to the EU after Brexit?

No, the European Commission has announced that evenin a no-deal scenario, British holidaymakers can still travel to the EU without a visa.

Will my European Health Insurance Card (EHIC) still be valid after Brexit?

UK registered EHICs will no longer be valid in the event of a no-deal Brexit.

ABTA recommends that travellers take out comprehensive travel insurance ahead of any trip, no matter where they are
travelling to. For more information please speak to the professional who madeyour booking. You are of course free to purchase insurance from any provider.   

What about using my mobile phone abroad?  Will roaming charges increase following the Brexit vote?

Currently the cost of making calls, sending messages and using the Internet on your mobile phone while in the EU is the
same as while in the UK. In a no-deal scenario, these rules will no longer apply.

Some UK mobile phone providers may continue to offer this to their customers after 29 March. We’d recommend you check with your provider before travelling.

Will I get a refund if my flight is cancelled after Brexit?

If the EU and the UK government reach a deal on Brexit, there will be a two year transition period. That means nothing changes until 31 December 2020. Even in a no-deal scenario, we expect all flights to operate as normal after 29 March.  All of our package holidays  are protected under the Package Travel Regulations. This means you will be entitled to a full refund should your holiday not go ahead.


Full ABTA & ATOL Protection


This is the less exciting but extremely important bit so please take the time to read it.

We have the necessary bonding and licenses to ensure that when you book with us you can have complete faith that your money is safe. We are also part of the Thomas Cook Group giving you additional security and complete peace of mind.

Freedom Travel Group members are all ABTA bonded. ABTA numbers can be found on their profile pages. Freedom Personal Travel Advisors are bonded under ABTA numbers G1147 and L6385.

The Freedom Travel Group and the Freedom Personal Travel Advisors act as agents for Tour Operators with their own ATOL license.

We also hold our own ATOL licenses allowing our members and Personal Travel Advisors to provide you with ATOL protected flights and flight inclusive packages.

• Freedom Travel Group – ATOL license 6042

• Freedom Personal Travel Advisors – ATOL license 5704

If you book with a tour operator or book a flight inclusive package you should receive an ATOL certificate with your booking confirmation.

If you are not sure, please ask your Agent or Personal Travel Advisor at the time of booking.


There are numerous benefits of choosing members of the Freedom Travel Group to help you book your holiday.

No matter how you like to book your holiday, we have plenty of options for you to choose from.
The Freedom Travel Group is made up of a range of different businesses offering you friendly, personal service with the expertise and flexibility you need to help you explore different travel options.

Member Agents
Pop in to your local branch to meet the staff and let them know what you’re looking for. Browse the latest brochures and chat to the team to find inspiration and expert knowledge. Why not visit our Members’ websites or call one of our friendly Call Centres? Use our search tool to find your local Freedom Travel Group member and start planning your next adventure.

Personal Travel Advisors

Don’t worry if you can’t get in to a branch. Our Personal Travel Advisors are based at home and have been in travel for many years. They offer flexibility and can work when it suits you. Call them when you get home or send them an e-mail and sit back safe in the knowledge that they will do the hard work for you. All you have to do is choose where to explore next. 
However you choose to book your holiday, be assured you will receive the kind of service you expect to receive on holiday.