Website Terms

This website is jointly operated by The Freedom Travel Group Ltd, and Future Travel Limited (individually or collectively, “We”, “Us”, and “Our” ). Both companies are part of the Thomas Cook Group.

Please read these terms and conditions carefully before using this Site. You must consent to these terms and conditions without qualification if you use this Site, and if you disagree with any part of these terms and conditions then you may not use this Site in any way.

Who can use this website

This Site is intended for use only by users who access it from the UK. The information and prices on this site only apply to users who make a booking from the UK. We are a companies incorporated in England and Wales and our businesses and the services we offer are governed by English Law. We are not licensed to trade as a travel agent or tour operator outside of the UK therefore we are unable to accept bookings from users who are not based in the UK.

No warranties and/or representations of any kind, express or implied, are given as to the compliance of the information shown on this Site or the services we offer with any laws of any other country, and the laws of other countries will not apply to this Site or to the services we offer.

We reserve the right to deny access to this Site at any time without notice.
This website is for use by members of the public only.


Governing Law:
Access to this Site is conditional on your agreement that all information contained in it and all matters that arise between you and us will be governed by English Law. It is also conditional on your agreement that any dispute that arises between you and us will be subject to the exclusive jurisdiction of the Courts of England and Wales.

Site User Obligations:
By using this Site you agree that:-
1. you must be 18 years of age or over and have legal capacity;
2. you warrant that all information you provide about yourself and about anyone else shall be true and accurate;
3. the transmission of threatening, defamatory, pornographic, political or racist material, or any material that is otherwise unlawful or offensive via this Site is expressly prohibited;
4. this Site and any of its content may not be modified, copied, transmitted, distributed, sold, displayed, licensed or reproduced in any way by you except that one copy of the information contained within the Site may be made by you for personal, non-commercial use.


Booking Conditions
All bookings made with Freedom branches and homeworkers are subject to the relevant our booking conditions in addition to these Site conditions. For our booking conditions please click here for Freedom and here for Future Travel. We recommend that you print a copy of the applicable booking conditions when making a booking. Booking conditions contain limitations and exclusions of liability, and cancellation and amendment charges are payable if a booking is cancelled or amended after it has been confirmed.


Site Content and Information
No warranties, promises or representations of any kind, express or implied, are given as to the accuracy of any of the information on this Site or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf. We shall not be liable for any loss or damage of whatever nature (direct, indirect, consequential or other) that may arise as a result, directly or indirectly, from the use of any of the information or material contained on this Site and/or the use of or access to any other information or material via web links from this Site, or any inability to access this Site.

These exclusions of liability apply only to the extent permitted by law and, except for information or material accessed via other sites or supplied by an identified third party, where consistent with the applicable booking conditions. If any of these exclusions, in whole or in part, are found to be unlawful, void or unenforceable for any other reasons, that exclusion or part of the exclusion shall be deemed severable and shall not affect the validity or enforceability of the other exclusion(s) or part(s) of the exclusion(s) in question.

We may change any aspect of this Site or its content, including the availability of any suppliers, features, information, or other content, at any time without notice to users. Continued use of the Site following any changes to the Website Conditions shall constitute your acceptance of such changes. The information and prices on this Site are not ‘live’ and are updated from time to time. Every effort is made to ensure the accuracy of all information and prices but, regrettably, errors do occasionally occur. Where a price is obviously incorrect, we shall not be bound by such price.

This Site is provided on an ‘as is’ and ‘as available’ basis. We do not accept any liability in respect of your inability to access or use this Site at any time or for any interruption in that access or use, or for any failure to complete any transaction. We do not warrant that this Site is free from computer viruses or other properties that may cause loss or damage.

Hotel Ratings
The rating shown is the rating given by the supplier of the hotel/holiday and is intended as a guide for comparison purposes only.


3rd Party Website Content
Where we provide links to other company websites, we aren’t endorsing their products or services. Your use of these links is entirely at your own risk, and we can’t accept responsibility or liability for the content, use or availability of these sites. We haven’t checked the content of these sites. Our website may also contain some material provided by third parties and we can’t accept responsibility or liability for the accuracy of that material.

Video Content

We endeavour to keep the video footage shown on this Site as up-to-date as possible, but we accept no liability for any changes which may occur between the time of filming and the time you come to view the footage. The images and other information contained on this Site do not form part of any holiday contract which you may subsequently enter into. No guarantee is given that any of the facilities or services featured in the video footage will be available when you travel.

Copyright and Trade Marks
The copyright in the content of this Site belongs to us or to the licensors of such content. We reserve the copyright and all proprietary rights in this Site and all its content. You are not granted any right or license to use any marks, logos or graphics relating to ‘The Freedom Travel Group Limited’ and ‘Future Travel Limited’.

Company Information
Our registered company name, company number and registered office address are as follows:

The Freedom Travel Group Ltd and Future Travel Ltd
Thomas Cook, Westpoint,
Peterborough Business Park,
Lynch Wood,
PE2 6FZ.
Company Registration Number for The Freedom Travel Group Ltd: 03816981 England
Company Registration Number for Future Travel Ltd: 03283092 England

Financial Protection

Please see the booking conditions of the tour or cruise operator or company providing your travel arrangements for details of any financial protection that applies to any booking you make on this website. Your level of protection will vary depending on whether you’ve booked a package holiday or made your own arrangements.